Privacy policy

01This policy applies to spare.cool and its works and ideas community, the Spare desktop app, the Spare applications, extensions and related integrations, and the AI credit. The public contact for the Privacy Officer of Technologie Spare inc. is support@spare.cool.

02Technologie Spare inc. operates the Spare service. Personal contact details of its directors are not published on the site.

01Depending on the features used, we may collect account information, technical device identifiers, client version, permission status, the waiting-state events the desktop app needs to pop up and put away works, your community activity and your AI credit records.

02Security logs may include time, request type, operating system, operation result and reduced network information. Payment information is collected only if you buy a paid service through a compliant checkout; card details are handled by the payment provider.

01To detect a wait, Spare does not read or upload prompts, generated responses, conversations, source code, file names or file contents. We do not capture the screen, microphone, camera, clipboard or individual keystrokes.

02Community works run in an isolated sandbox with no access to your account, cookies, local files or the network. Authors receive no personal information about the people who play, save or download their works, only public totals such as likes, favourites and downloads.

03When you use your AI credit in the desktop app, the requests you send and the model’s responses pass through Spare AI to the model provider you choose so it can answer. This is processing you start yourself, separate from wait detection. We record usage metadata for metering, abuse prevention and troubleshooting, and do not use request content for profiling or for any purpose outside this policy.

04Spare Notes is a separate feature: with your express consent, it sends text extracted from materials you import for AI processing. Original recordings and files are not sent to the Notes AI service. The current provider is named on the in-app consent screen, and a change of provider requires your consent again. You can decline or withdraw AI processing in the app, after which no new material is sent; you can also delete your account, after which server-side Notes results are removed under our retention rules, while original files stay on your device until you delete them.

01We use information only to provide requested features, send the account emails described below, secure the account and device, pop up the works you chose during a wait, review, publish and display community content, count downloads, handle comments and reports, grant and meter the AI credit and prevent duplicate claims, prevent fraud, provide support and meet legal obligations.

02Where processing depends on consent, you can withdraw it. Non-essential integrations are off by default and can be revoked individually.

03We may email product updates and related offers about Spare to your account email. Every such email identifies Technologie Spare inc. and has a free one-click unsubscribe; we act on it within 10 business days, and you can also write to support@spare.cool. Unsubscribing does not stop essential account, security or service emails.

04Spare shows no ads. We do not build interest profiles from your prompts, work, browsing or community activity.

01The site uses only cookies strictly necessary for authentication and security. No advertising or cross-site tracking cookie is used.

02The app stores settings, your works library, a private device key and a limited retry queue locally. The private key is not sent to the server.

01Hosting, email, security, AI model or payment providers may process the minimum information needed for their mandate. Before personal information is communicated outside Québec, we must complete the required privacy impact assessment and govern the transfer in writing.

02Works, ideas and comments you choose to publish are shown publicly after review with the author name you set, which can be a pseudonym; your email is never shown. We do not sell personal information and do not disclose your prompts, responses, code or files to third parties, except to the model provider you choose when you use the AI credit.

01Account and device data are kept until account closure or device revocation. Page and download details linked to a daily visitor hash are kept for up to 90 days, then deleted or aggregated. Works, ideas, comments, likes and favourites are kept until you delete them or close your account. AI credit grant records, including the IP hash, are kept only as long as needed to prevent duplicate claims. Security, moderation, order and accounting records are kept as long as those purposes or the law require. Internal rules provide for periodic review and deletion or legally compliant anonymization when permitted.

02When you close your account, we delete or de-identify your works, ideas, comments, likes and favourites; copies other users already downloaded cannot be recalled. A deletion request does not erase records that the law requires us to keep, but their use is then restricted. If you subscribed to product update and offer emails, after closure we keep a record of that subscription and any unsubscribe (account ID, an irreversible hash of your email address, consent source and dates) solely to prove consent as required by law; it is deleted automatically three years after closure, and your email address itself is not kept.

01Safeguards include encryption in transit, hardened password hashing, protected session cookies, key-based device authentication, token revocation, access controls, rate limits, human review of works before publication, sandbox isolation of works and security logging.

02No system is perfectly secure. A confidentiality incident is assessed, recorded and reported to people or authorities when required by law.

01You may request access or correction, delete your works, ideas and comments, withdraw consent where permitted, request that dissemination or indexing cease in circumstances provided by law, and complain about our practices.

02Write to support@spare.cool. We may verify identity proportionately before responding; never email a password, one-time code or identity document through ordinary email.

01Automated signals may flag unusual activity, such as a duplicate AI credit claim, bulk sign-ups or manipulated download counts, and may temporarily hold a credit grant or content. You can ask for a person to review the decision by writing to support. Spare is not directed to people under 14 in Québec, and we do not knowingly seek their information without appropriate consent.

01Spare Mac Assistant: when you use document generation, file organization or local automation, actions run on your computer. We read only file names, sizes, types and modified dates inside folders you authorize; file contents are sent to our servers and passed to AI model providers only when you attach them or explicitly ask us to read them. Commands/scripts you approve and their output are also sent to the model as conversation content. We do not run commands without your approval or read unauthorized folders. Action logs stay on your computer for undo and are not uploaded. Accessibility permission is used only to read the waiting status of other AI apps, not their content. The model provider depends on the model you choose: OpenAI models are processed by OpenAI (United States); DeepSeek models (open-weight models) are run by Deep Infra Inc. (United States), without going through DeepSeek the company or mainland China. Content is therefore processed in the United States. Deep Infra commits not to write request content to disk, not to use it to train models and not to share it with third parties; it is deleted from memory once the response is returned. OpenAI retains and uses data under its own terms, and we cannot guarantee that it will not use such content to improve its services or models; please do not submit sensitive personal information such as ID numbers, health or financial account details in conversations or attached files.

02To improve the product, the Spare Mac assistant reports feature-usage events (e.g. a document was created, a file plan was run or undone, a plugin was made or opened, the user came back to Spare from a plugin). Each event contains only the event type, counts, the plugin's short name, the time and the app version. Events are stored linked to your account (a guest account if you are not signed in) and are used only for aggregate statistics and product improvement, never for advertising. They never include file names, file contents, conversations or plugin contents. A plugin's short name is generated from its name, so please don't put sensitive information in plugin names.

03The Spare Mac assistant may occasionally ask you a short, optional question in the app. The text of your answer, the app language and version, and, if you agree to be contacted, your email address are stored linked to your account (a guest account if you are not signed in). They are used only to improve the product and, with your agreement, to contact you once about that answer, never for marketing emails or advertising. Answers are deleted 12 months after submission, or earlier when you close your account. Please don't include sensitive personal information in your answer.

01A material change will be announced prominently before it takes effect, and the earlier version will remain identifiable. You may first contact the Privacy Officer and retain the right to contact Québec’s Commission d’accès à l’information.